Licensed Massage Therapist

The Springs Resort and Spa
July 26, 2021
323 Hot Springs Blvd, Pagosa Springs, CO 81147, Pagosa Springs, Colorado
Job Type
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The Massage Therapists at The Springs Resort & Spa are to ensure the highest level of customer service and satisfaction through the thoughtful administration of Spa treatments. Each member of the Springs Team will outwardly display actions that embody The Springs Mission Statement: “We exist to deliver a unique, caring
experience that creates memories and relaxation for each of our guests. At all times, we will do this with heart and love.” The Springs Service Culture starts with heart and love. We will be friendly, professional, clean, fun, present, and knowledgeable. All Associates are empowered to create a unique, caring experience.

Skills and Requirements

The ideal candidate would possess the following attributes:
• Must have a High School Diploma/GED.
• Must have current Colorado State Massage License.
• Must perform well under pressure in a fast-paced environment.
• Must be customer service oriented and be able to greet guests in a professional and friendly manner
creating an excellent guest experience.
• Will be required to work evenings, weekends and Holidays.
• Must be able to sincerely listen spa guests needs & requests utilizing information gathering to deliver
the best possible treatment.
• Experience in Spa and/or Hospitality a plus but not required.
• Adheres to all policies, procedures and safety regulations set forth by the Pagosa Resort & Spa.

Key Responsibilities:
• Report to work on time and in professional attire in accordance with company policy
• Must maintain a neat, clean and well-groomed appearance.
• Understand and comply with all company policies and procedures pertaining to this position, the
required duties as well as department requirements.
• Stay up to date with latest Spa Trends
• Must be extremely dependable with strong work ethic.
• Must familiarize and maintain department education with all Spa Retail
• Responsible in helping to find shift coverage when necessary
• Must adhere to local and State Licensing Laws and Regulations.
• Must adhere to local and State Sanitizing laws.
• Cross promote other Spa and Resort Services
• Possess strong interpersonal abilities.
• Anticipate, identify and ensure customer needs are being met in the best way.
• Must be able to communicate effectively with The Springs Resort Staff and Management
• Exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
• Participate in any activity deemed necessary for the normal operations of the Spa department.
• Must perform in a timely manner and pay attention to appointment times
• Cross promote other Spa and Resort Services
• Possess strong interpersonal abilities
• Coordinate with Spa Manager and Human Resources on special projects as needed.
• Demonstrate an exceptional level of professionalism
• Assist with Retail area ensuring Retail area is always staged for maximum buyer impact


401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Employee Housing Allowance
Free Soaking

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